Epson TM-U220B USB Kitchen Printer POS Machine

Epson’s mPOS-friendly TM-U220 impact receipt and kitchen/bar printers are compact, reliable and optimized for high-speed throughput. They are designed to work right out of the box with mobile POS applications and can print directly from iOS, Android and Windows devices. In addition, they offer all the features important to the retail and food service including two-color printing for exceptions, right-side-up printing and crisp, clean logo printing.

FAQ


Support

Q1. What is a kitchen printer and why do I need one in my restaurant?

A kitchen printer (KOT printer) is a dedicated device used in the back‑of‑house to print order tickets for chefs and kitchen staff, separate from front‑office customer receipts, improving accuracy and speed of food preparation.

Q2. Is this kitchen printer thermal or impact type?

Zahabi offers both thermal and impact kitchen printers; impact models are preferred in hot, steamy environments, while thermal models are quieter and faster in controlled conditions.

Q3. How does the POS send orders to the kitchen printer?

Your POS routes kitchen items to the KOT printer via LAN, USB or serial connection, based on printer mapping rules set in the POS software.

Q4. Can the kitchen printer support multiple language printing (Arabic/English)?

Yes, with proper font and POS configuration, kitchen tickets can be printed in Arabic, English or bilingual formats.

Q5. Can I have separate kitchen printers for different stations (grill, salad, bar)?

Most restaurant POS systems can route menu items to different KOT printers, so you can deploy multiple kitchen printers in different preparation areas.

Q6. Is the kitchen printer loud enough for chefs to notice new orders?

Impact KOT printers are naturally louder, while thermal units can use buzzers or indicators; we can recommend the right model for your environment.

Choosing the right kitchen printer technology

We help you decide between thermal and impact kitchen printers based on heat, humidity and ticket requirements.

POS routing and station setup

Our team works with your POS configuration to route specific menu items to the correct kitchen printers.

Paper, ribbon and environment recommendations

We advise on paper type, ribbon (for impact models) and placement away from extreme heat or steam.

Ticket layout & readability

We help you design ticket formats that are easy for chefs to read and prioritize during rush periods.

Scale‑up planning for multi‑kitchen operations

We support planning additional KOT printers as your restaurant adds new stations or branches.

Q1. What is a kitchen printer and why do I need one in my restaurant?

A kitchen printer (KOT printer) is a dedicated device used in the back‑of‑house to print order tickets for chefs and kitchen staff, separate from front‑office customer receipts, improving accuracy and speed of food preparation.

Q2. Is this kitchen printer thermal or impact type?

Zahabi offers both thermal and impact kitchen printers; impact models are preferred in hot, steamy environments, while thermal models are quieter and faster in controlled conditions.

Q3. How does the POS send orders to the kitchen printer?

Your POS routes kitchen items to the KOT printer via LAN, USB or serial connection, based on printer mapping rules set in the POS software.

Q4. Can the kitchen printer support multiple language printing (Arabic/English)?

Yes, with proper font and POS configuration, kitchen tickets can be printed in Arabic, English or bilingual formats.

Q5. Can I have separate kitchen printers for different stations (grill, salad, bar)?

Most restaurant POS systems can route menu items to different KOT printers, so you can deploy multiple kitchen printers in different preparation areas.

Q6. Is the kitchen printer loud enough for chefs to notice new orders?

Impact KOT printers are naturally louder, while thermal units can use buzzers or indicators; we can recommend the right model for your environment.

Choosing the right kitchen printer technology

We help you decide between thermal and impact kitchen printers based on heat, humidity and ticket requirements.

POS routing and station setup

Our team works with your POS configuration to route specific menu items to the correct kitchen printers.

Paper, ribbon and environment recommendations

We advise on paper type, ribbon (for impact models) and placement away from extreme heat or steam.

Ticket layout & readability

We help you design ticket formats that are easy for chefs to read and prioritize during rush periods.

Scale‑up planning for multi‑kitchen operations

We support planning additional KOT printers as your restaurant adds new stations or branches.